Privacy Policy Statement Update 2026
Understanding how we collect, use, and protect your personal information
What Personal Data We Collect
Your personal data is only collected when necessary and relevant to our services. Information may be provided by you directly or gathered automatically through your interactions with our website. We ensure all data collection is performed with transparency and according to South African legal requirements.
- Contact details such as name and email address
- Browsing activity and device information
- Usage data such as pages visited and time spent
- Transactional details if you make purchases
- Service enquiry information you submit
All collected data supports our ability to deliver and improve our digital marketing, branding, and ecommerce solutions. We do not request or store sensitive financial information, and no data is used for purposes incompatible with those defined here.
How We Use Your Data
We process your personal data primarily to provide and optimise our digital services, respond to your enquiries, improve your user experience, and fulfil obligations under South African law. We do not use your personal information for automated profiling or decision-making.
Your data is only shared with essential service providers and partners required for the operation of our website or fulfilment of our services. All partners comply with similar standards of data protection as required by law.
Your Rights and Choices
You can access, correct, or delete your personal information, and you have the right to object to or restrict processing where legally applicable. You also have the right to request a copy of the data we hold about you.
Right of Access
You may request to view your personal information at any time.
Right to Rectification
Request corrections to your personal data if it is inaccurate.
Right to Erasure
Request that your personal details are deleted from our records.
Right to Portability
Request your personal data in a transferable format.
How We Share Information
We share your data only with partners or service providers that are essential to delivering our website services and solutions.
Personal data will never be sold or shared for unrelated marketing purposes, and any required sharing always complies with South African law and relevant data protection standards.
How We Protect Information
We implement safeguards—such as encrypted communications, restricted access controls, and regular security reviews—to minimise the risk of unauthorised access, loss, or misuse of your information.
In the unlikely event of a data breach, we will inform users and authorities where required, following established procedures to restore data integrity promptly.
Contact Details for Privacy
Address: 2 Ncondo Place, Umhlanga, Durban 4320 South Africa
Phone: +27220411958
Email: content@ehwiyivodvyd.sbs